Location
Port Douglas, Queensland, Australia
Posted
July 19, 2026
Job Description
At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Guest Service Expert because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
Position Summary:
- Assist guests arriving and departing the hotel through the check in and departure process
- Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
- Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
- Support the front office team in general operational tasks
- Take guest reservations and perform cash handling & credit card responsibilities
- Be an expert on th...