Guest Service Agent

Full-time Other-General

Company Description

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself, and they all share a common ambition: to keep innovating and challenging the status‑quo. Hospitality is a work of heart.

Job Description

We are seeking a friendly and professional Guest Service Agent to join our team in Sharjah, United Arab Emirates. As the face of our hotel, you will play a crucial role in ensuring our guests have an exceptional experience from check‑in to check‑out.

• Greet and welcome guests with a warm and friendly demeanor, setting the tone for their stay
• Efficiently manage the check‑in and check‑out process, ensuring accuracy and attention to detail
• Handle guest inquiries and resolve issues promptly and professionally
• Pro...