Guest Service Agent (Part

PM Hotel Group

Part Time Information and Record Clerks
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Location
West Des Moines, Iowa, United States
Posted
July 21, 2026

Job Description

Job Details

Description

What You’ll Do:


You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-out.


 A lot goes into creating a perfect hotel stay, and you’ll play a huge role in this. We are looking to you to OWN the front desk area.


Here are a few of the other tasks that will keep you busy on a daily basis:

  • Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.