Guest Relations Trainer (all Gender)
a&o Hotel and Hostels
Job Description
We are seeking an enthusiastic, travel-loving Guest Relations Trainer to champion our service excellence standards.
In this role, you will be responsible for designing and delivering training that empowers our guest-facing teams at our properties to deliver unforgettable guest experiences. You will act as a mentor, coach, brand ambassador and an auditor, ensuring every team member embodies our commitment to hospitality.
YOUR BENEFITS
75%–90% discount on private stays at all a&o hostels (depending on length of service)
Attractive corporate benefits, as well as discounted leisure activities and events
Subsidized language courses
Subsidized company pension plan
100% coverage of your public transportation costs (Jobticket)
Support for your professional development through various training programs