Guest Relations & Scheduling administrator

Weekly working pattern: Full time - 37.5 hours per week Information and Record Clerks

Job overview

Main duties of the job

To provide a high-quality, patient-focused service across Private Care Outpatients, Private Medical Day Unit (PPMDU) & Robert Tiffany Reception Desk, combining guest relations, administrative and 
scheduling responsibilities.

The post holder will ensure a seamless patient pathway by coordinating appointments, supporting clinic and day unit activity, and delivering an excellent front-of-house/Guest Relations experience for patients 
and relatives.

This role is integral to maintaining flow, capacity, and patient experience across the Sutton Private Care Service.

The post holder will prioritise either front of house or scheduling responsibilities depending on daily service demand via team rota. 

Detailed job description and main responsibilities

Assist in the maintenance of Technical Services facilities as defined in Good Manufacturing Pract...