Location
dubai, dubai emirate, United-Arab-Emirates
Posted
July 25, 2026
Job Description
Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.
About The Role
As a Guest Relations Executive - Cigar Lounge & Bar , you will be the face of our dining experience, creating meaningful connections with guests and ensuring exceptional service throughout their visit. With a passion for hospitality and guest engagement, you will help deliver memorable experiences while maintaining the highest standards of service, professionalism, and guest satisfaction.
Key Responsibilities
- Interact and engage with guests, ensuring high levels of personalized service and satisfaction.
- Welcome, greet, and ensure guests are served promptly and professionally throughout their dining experience.
- Handle guest feedback and complaints effectively, resolving issues in a co...