Guest Relations Associate

GRAND MERCURE

full-time Baggage Porters, Bellhops, and Concierges
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Location
Mysuru, Karnataka, India
Posted
July 12, 2026

Job Description

Job Description

We're looking for a Guest Relations Associate to join our dynamic hospitality team in Mysuru, India. In this role, you'll be the welcoming face of our organization, creating memorable experiences for every guest who walks through our doors. As a Guest Relations Associate, you'll manage front office operations with professionalism and warmth, ensuring that each guest receives exceptional service from arrival to departure. This position offers an exciting opportunity to develop your career in the hospitality industry while making a meaningful impact on guest satisfaction and loyalty.

  • Welcome guests upon arrival with genuine enthusiasm and assist with check-in and checkout procedures according to departmental standards
  • Register guests, issue room keys, and prepare arrival compendiums to ensure smooth and efficient guest transitions
  • Provide exceptional customer service by addressing guest requests and needs promptly and professionally<...