Location
dubai, dubai, United-Arab-Emirates
Posted
July 15, 2026
Job Description
Responsibilities
- Greet and welcome customers confidently and professionally.
- Guide customers to the showroom and introduce them to the Sales Consultant, arranging refreshments.
- Assist customers until a Sales Consultant becomes available.
- Contact customers after two days of their visit to maintain a high level of customer service.
- Capture walk‑in customer details, enter them into the system as leads, and send them to the line manager daily.
- Create leads in Salesforce and transfer to the Sales Consultant; ensure all leads are converted and reported to the manager.
- Create leads from telephone inquiries and send them to the Sales Team.
- Answer incoming calls within three rings; transfer to the correct person within 45 seconds.
- Prepare and submit showroom tracker, first‑visit survey detailed report, SSI report, telephone inquiries report, delivery follow‑up report, and other required reports.