Guest Relation Executive

Accor

Full-time Other-General
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Location
khalapur, maharashtra, India
Posted
June 11, 2026

Job Description


Job Description

Key Responsibilities:

Front Office Planning

  • Ensure that the arrivals and departures for the day and relevant records are maintained.
  • Ensure quality in all aspects of work and among the staff in the lobby.

    • People Management

  • Personally welcome and escort all guests of the hotel.
  • Authorize courtesies for V.I.Pā€™s.
  • Ensure that regular training is conducted as per the standards.
  • Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.

    • Financial Management

  • Responsible for maintaining high level of room sales, by up-selling.
  • Ensure that the log book is maintained.
  • Ensure maximum room occupancy within agreed overbooking policy.
  • Ensure to balance the accounts on a daily basis.

    • Operational Management

  • Responsible for ongoing communication of pertinence using the logbook ...

    • Job Details

    • Job Type
      Full-time
    • Category
      Other-General
    • Date Posted
      June 11, 2026
    • Application Deadline
      July 21, 2026