Location
marbella, andalucía, Spain
Posted
July 02, 2026
Job Description
At METT Marbella – Estepona, a 5* lifestyle hotel, we welcome you to an exclusive beachfront setting featuring 249 rooms and suites, five F&B venues (Isola, Ammos, El Bar de Lola, Azure Beach, and D'Lirio), and a service philosophy that truly makes a difference. Join METT Marbella – Estepona as a Guest Experience Manager and lead excellence at every stage of the guest journey.
Ensure personalized service from pre‑arrival through post check‑out, maintaining consistency and excellence at every touchpoint.
Responsibilities
- Coordinate exclusive details and tailored services that exceed expectations.
- Review surveys, online reviews, and quality metrics, proposing and implementing continuous improvement actions.
- Facilitate cross‑departmental communication to ensure an experience aligned with luxury standards and the METT philosophy.
- Support the management of the Front Desk and Welcome Team (Bell Team).
A warm, polished...