Guest Experience Expert (Reception Associate)

Protea Hotels by Marriott®

Full-time Assistance
Apply Now
Location
pretoria, gauteng, South-Africa
Posted
July 15, 2026

Job Description

Position Summary

SA Citizens only due to Visa Restrictions.

Our jobs aren’t just about giving guests a smooth check‑in and check‑out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Regardless of position, success requires creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring a professional uniform, appearance, and communication. Guest Experience Experts will be on their feet, standing, sitting, or walking for an ext...