Job Description
Designation - Hospitality Manager
Experience Required - Minimum 7 to 10 yrs in Hospitality Management
Qualification - Any Graduate (Preferably in Hospitality management)
1. Guest Experience & Resident Engagement Ensure top-tier guest/resident experience at all properties—like concierge services, clubhouse operations, visitor handling, and complaint redressal. Build a hospitality culture among on-site teams (security, front desk, maintenance, etc.). Organize community engagement activities , cultural events, and festive celebrations to build a vibrant living experience.
2. Standard Operating Procedures (SOPs) Create and implement hospitality SOPs for services like: Front desk operations Move-in/move-out process Visitor management Service requests Ensure SOP compliance across all sites through audits and training.
3. Vendor & Facility Coordination Coordinate with vendors providing hospitality services: valet, concierge, café, housekeeping (commo...