Guest Experience Ambassador

Full-time Other

Accor in Kuala Lumpur is seeking a Guest Service Agent (Receptionist) to provide exceptional service as the frontline representative. The ideal candidate will possess strong communication skills, a passion for guest satisfaction, and the ability to work harmoniously with various hotel departments. Responsibilities include managing guest inquiries, ensuring service excellence, and having thorough knowledge of hotel products. Candidates should be Malaysian citizens or residents and fluent in English. This role is crucial in enhancing the guest experience.
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