Group Room Coordinator - National Center for Employee Development (NCED)

Full-time Baggage Porters, Bellhops, and Concierges

Job Description

The Group Rooms and Reservation Coordinator oversees the efficient operation of the reservations

department in selling of guest rooms to accommodate guest needs. This person will be responsible for

processing and handling group rooming lists and reservation requests, analyzing room inventory, and

help with staffing needs of the front desk. This position requires individuals with a keen attention to

detail, a strong dedication to customer service, and a positive and friendly attitude.

Job Responsibilities

LOCATION SPECIFIC DUTIES AND RESPONSIBILITIES-

· Monitor and analyze rooms inventory and increase average rate

· Help with staffing needs at the front desk and train agents on the operations of the reservation

department

· Attend meetings to support business operations

· Calculate and prepare room pick-up reports

· Initiate and prepare reports as required

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