Job Description
Position: GBS HTR Service Delivery Group Leader
Experience: 15+ Years
Salary: 55 - 70 LPA + 30% Variable
Location: Ahmedabad (Work from Office, with 3 Days Hybrid)
Position Summary
As the GBS HTR Regional Service Delivery Lead, you will oversee the end-to-end delivery of Hire-to-Retire (HTR) services, including Payroll Operations, Employee Data Management (EDM), and future transitioned processes on the HR scope, across your designated region. Reporting to the Global HTR Service Delivery Lead, you will be accountable for meeting service-level agreements (SLAs), ensuring operational excellence, and driving continuous improvement. You will provide strategic leadership to your regional team, managing resources, performance, and stakeholder relationships while ensuring compliance with global standards, regional regulations, and business needs. Demon...