Group Head of Support and Systems

Full-time Customer Service

We are now looking for a Group Head of Support and Systems to lead our support function within Buying and Sourcing unit.

In this role, you are responsible for managing our IT systems, data and processes to ensure business continuity and operational efficiency for Buying and Sourcing unit.

Your key responsibilities include:

• Maintaining and developing IT systems for Buying and Sourcing unit
• Maintaining and ensuring data quality as well as steering the ways of working in accordance to this responsibility
• Owning and developing key processes in Buying and Sourcing unit

In this role, you will report to Chief Sourcing and Buying Officer and you will be a member of the Buying and Sourcing Management Team.

You will also act as a supervisor for the Support Service Manager and System administration team, which are responsible for our product information management and act as system administrators for our key...