Location
grimsby, niagara region, Canada
Posted
July 08, 2026
Job Description
Lead the service department at Grimsby Ford as a Service Manager. Champion exceptional customer service and team motivation to drive performance and revenue.
Grimsby Ford is seeking a committed Service Manager to oversee daily operations in their service department. This role requires strong leadership focused on enhancing workflow, scheduling, and parts coordination. You will play a key role in delivering an outstanding customer experience while tracking KPIs for continuous improvement.
Key Responsibilities:
• Lead daily service operations and team performance
• Deliver exceptional customer service consistently
• Manage workflow, schedule appointments, and coordinate parts
• Drive revenue growth through upselling techniques
• Track KPIs and implement strategies for improvement
Requirements:
• Experience in service management or automotive leadership
• Solid mechanical knowledge and expertise
• Proven leadership skills with a focus on results
• Stron...
Grimsby Ford is seeking a committed Service Manager to oversee daily operations in their service department. This role requires strong leadership focused on enhancing workflow, scheduling, and parts coordination. You will play a key role in delivering an outstanding customer experience while tracking KPIs for continuous improvement.
Key Responsibilities:
• Lead daily service operations and team performance
• Deliver exceptional customer service consistently
• Manage workflow, schedule appointments, and coordinate parts
• Drive revenue growth through upselling techniques
• Track KPIs and implement strategies for improvement
Requirements:
• Experience in service management or automotive leadership
• Solid mechanical knowledge and expertise
• Proven leadership skills with a focus on results
• Stron...