Location
windsor, on, Canada
Posted
July 13, 2026
Job Description
Drive customer satisfaction and team performance as the Customer Service Manager at Graybar Canada. In this role, you will ensure effective service operations across the branch.
As a vital part of Graybar Canada, the Customer Service Manager will coordinate and enhance front-line service activities, managing staff and ensuring adherence to established procedures. You will address customer inquiries, perform training, and oversee timely order fulfillment. Strong leadership and interpersonal skills are essential for achieving departmental goals.
Key Responsibilities:
• Oversee front-line customer service operations
• Set procedures to align with local service needs
• Address and resolve customer service issues
• Conduct staff appraisals and training programs
• Ensure prompt customer order shipments and organization
Requirements:
• College diploma or equivalent relevant experience
• In-depth knowledge of comp...
As a vital part of Graybar Canada, the Customer Service Manager will coordinate and enhance front-line service activities, managing staff and ensuring adherence to established procedures. You will address customer inquiries, perform training, and oversee timely order fulfillment. Strong leadership and interpersonal skills are essential for achieving departmental goals.
Key Responsibilities:
• Oversee front-line customer service operations
• Set procedures to align with local service needs
• Address and resolve customer service issues
• Conduct staff appraisals and training programs
• Ensure prompt customer order shipments and organization
Requirements:
• College diploma or equivalent relevant experience
• In-depth knowledge of comp...