Graduate traineeship

Full-time General HR

Overview

The Bayside hotel group is a reputable chain of hotels located in various prime locations throughout KwaZulu-Natal. We pride ourselves on delivering exceptional service and comfort to our guests while maintaining affordability. We are seeking enthusiastic and dedicated Hospitality Graduates to join our team.

Responsibilities

• Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
• Learn and understand all aspects of hotel operations, including front desk procedures, reservations, guest services, housekeeping, and food and beverage service.
• Assist in maintaining cleanliness and organization in common areas, guest rooms, and other hotel facilities.
• Collaborate with team members to ensure smooth and efficient operations.
• Handle guest inquiries, requests, and complaints in a professional and timely manner.
• Participate in training sessions, workshops, and other learnin...