Location
delta, metro vancouver regional district, Canada
Posted
July 20, 2026
Job Description
Join the team at Gordon Food Service as a Customer Support Specialist focused on effective service and order process management in Delta, Edmonton, or Calgary. Engage customers via phone, chat, and emails to fulfill their needs.
In this vital role, you will be instrumental in ensuring customer satisfaction through excellent communication and efficient order processing. You will mentor new team members and assist with delivery logistics and credits. The ideal candidate is detail-oriented, strategic, and motivated to deliver exceptional service.
Key Responsibilities:
• Address customer queries and support order processing
• Train and mentor other Customer Care Generalists
• Coordinate exception deliveries with transportation services
• Resolve invoice and credit memo inquiries
• Assist in managing recalls communication
Requirements:
• Must have a High School Diploma and 1 year of customer service experience
• Bachelor’s Degree in Business or related field pr...
In this vital role, you will be instrumental in ensuring customer satisfaction through excellent communication and efficient order processing. You will mentor new team members and assist with delivery logistics and credits. The ideal candidate is detail-oriented, strategic, and motivated to deliver exceptional service.
Key Responsibilities:
• Address customer queries and support order processing
• Train and mentor other Customer Care Generalists
• Coordinate exception deliveries with transportation services
• Resolve invoice and credit memo inquiries
• Assist in managing recalls communication
Requirements:
• Must have a High School Diploma and 1 year of customer service experience
• Bachelor’s Degree in Business or related field pr...