Location
edmonton, division no. 11, Canada
Posted
July 18, 2026
Job Description
Join GoodMorning as a Customer Solutions Representative, where your role centers on providing exceptional service via phone, email, and live chat. Focus on resolving customer issues to foster loyalty and satisfaction.
In this position, you'll be the voice of GoodMorning, guiding customers through their challenges while aiming for long-term solutions rather than quick fixes. Candidates should ideally possess a high school diploma and one year of relevant experience in high-volume customer service. Flexibility and strong communication skills are crucial for managing various customer conversations effectively.
Key Responsibilities:
• Handle diverse customer inquiries and ensure resolutions
• Identify problem roots and facilitate appropriate solutions
• Process customer returns, exchanges, and warranty claims
• Work with multiple teams to escalate unresolved issues
• Keep detailed records of customer interactions
Requirements:
• High school diploma; bachelor's de...
In this position, you'll be the voice of GoodMorning, guiding customers through their challenges while aiming for long-term solutions rather than quick fixes. Candidates should ideally possess a high school diploma and one year of relevant experience in high-volume customer service. Flexibility and strong communication skills are crucial for managing various customer conversations effectively.
Key Responsibilities:
• Handle diverse customer inquiries and ensure resolutions
• Identify problem roots and facilitate appropriate solutions
• Process customer returns, exchanges, and warranty claims
• Work with multiple teams to escalate unresolved issues
• Keep detailed records of customer interactions
Requirements:
• High school diploma; bachelor's de...