Location
kongsberg, kongsberg, Norway
Posted
July 17, 2026
Job Description
How does this role contribute to our ambitions?
At Kongsberg PCS, we develop advanced digital cutting solutions for the packaging, signage, display, and industrial manufacturing industries.
As a Global Support Engineer, you play a key role in delivering world-class technical support and ensuring the reliability of our solutions worldwide. Working closely with service engineers, distributors, product specialists, and R&D teams, you drive effective problem resolution and help improve our products, processes, and customer experience
Key responsibilities
- Diagnose and resolve complex technical and product-related issues.
- Provide advanced remote support to teams, distributors, and service partners worldwide.
- Own support cases and ensure clear communication throughout the resolution process.
- Document solutions and best practices in the knowledge base.
- Collaborate with Product Management and R&D to address recurring issues and drive improvements.
- Support ...
At Kongsberg PCS, we develop advanced digital cutting solutions for the packaging, signage, display, and industrial manufacturing industries.
As a Global Support Engineer, you play a key role in delivering world-class technical support and ensuring the reliability of our solutions worldwide. Working closely with service engineers, distributors, product specialists, and R&D teams, you drive effective problem resolution and help improve our products, processes, and customer experience
Key responsibilities
- Diagnose and resolve complex technical and product-related issues.
- Provide advanced remote support to teams, distributors, and service partners worldwide.
- Own support cases and ensure clear communication throughout the resolution process.
- Document solutions and best practices in the knowledge base.
- Collaborate with Product Management and R&D to address recurring issues and drive improvements.
- Support ...