Global Strategy Analyst - Customer Success (Remote Friendly)
Docplanner
Full-time
Atención al Cliente
Location
barcelona, barcelona, Spain
Posted
July 27, 2026
Job Description
Experteer Overview
¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación.
As a strategic operations leader, you will shape the global, AI-enabled Customer Success function and drive value across markets. You will replace fragmented local practices with scalable, global ways of working while staying responsive to local realities. You’ll own data-driven initiatives, design AI-first use cases, and coordinate cross-functional programs with high visibility. This role offers real ownership, impact at scale, and the chance to build a data/AI-first CS organization from the ground up.
Compensaciones / Beneficios
• Design and help launch the global Customer Success function focused on insights, productivity, and best practices
• Define, test, and roll out AI-first CS use cases with prioritization and measurable adoption
• Lead data analytics and modelling with focus on Retention and Growth
• Manage data queries and d...
¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación.
As a strategic operations leader, you will shape the global, AI-enabled Customer Success function and drive value across markets. You will replace fragmented local practices with scalable, global ways of working while staying responsive to local realities. You’ll own data-driven initiatives, design AI-first use cases, and coordinate cross-functional programs with high visibility. This role offers real ownership, impact at scale, and the chance to build a data/AI-first CS organization from the ground up.
Compensaciones / Beneficios
• Design and help launch the global Customer Success function focused on insights, productivity, and best practices
• Define, test, and roll out AI-first CS use cases with prioritization and measurable adoption
• Lead data analytics and modelling with focus on Retention and Growth
• Manage data queries and d...