Location
mabalacat, pampanga, Philippines
Posted
July 24, 2026
Job Description
Position: Global Service Desk Engineer – Level 2
Location: Clark Global City Pampanga
Suitable for: Engineers with 4 years industry experience. System Administrator, Backup Administrator, SAN Administrator, Network Administrator
Certifications: One (1) Industry Certification on a suitable enterprise platform
Professional Capabilities
- Experience in some form of UNIX (AIX, HP-UX, Solaris, Red Hat etc)
- Willingness to do both hardware and software support.
- Understanding of basic computer principles
- Willingness to be assigned on other TRT locations when necessary.
Overview
The primary functions of a Global Service Desk – Level 2 Engineer are to resolve incidents that are raised by our customers, to implement changes and any and all improvements requested by customers. Incidents and changes can be related to UNIX/Wintel hardware, UNIX/Windows software, SAN/NAS Storage, Enterprise Net...