Global Sap Operations Engineer - Scheduling & Automation (Control M) (Isla Guadalupe)

Full-time Other-General

Global SAP Operations Engineer – Scheduling & Automation (Control M)

Location: Guadalupe, Mexico

Responsibilities

• Operate, monitor, and optimize SAP batch job scheduling and automation using BMC Control‑M.
• Ensure availability and reliability of SAP batch processes across multiple regions and time zones.
• Create, maintain, and validate Control‑M jobs based on approved technical and business documentation.
• Monitor job flows, dependencies, and calendars, proactively identifying risks to production operations.
• Analyze, troubleshoot, and resolve job failures, delays, and performance issues.
• Act as a first‑line operations owner for scheduling‑related incidents affecting SAP production systems.
• Provide consultation and guidance for new batch job and automation requests.
• Work within a structured global on‑call rotation, supporting critical SAP services outside regular business hours.
• Track and r...