Location
au (sg), sankt gallen, Switzerland
Posted
July 12, 2026
Job Description
This appeals to you
- Develop and execute the global Technical Service strategy across our worldwide service organization.
- Transform Technical Service from an operational function into a commercially driven business with profitable growth.
- Lead and further develop a global network of internal service hubs, regional organizations, and external service partners.
- Drive customer retention and recurring revenue through innovative service offerings, service contracts, and value‑added solutions.
- Establish global standards, governance, KPIs, and best practices to continuously improve service quality and operational performance.
- Collaborate closely with Product Management, R&D, Commercial, Supply Chain, Quality, and regional leadership to strengthen Technical Service as a key differentiator.
- Foster technical excellence through capability development, certification programs, and knowledge sharing across the global ne...