Global Customer Operations Director — Driving CX Excellence
ApplyMint
Full-time
Operaciones y administración de empresas
Location
Remote, Remote, Mexico
Posted
July 11, 2026
Job Description
Skillsoft is seeking an experienced Customer Operations Director in Mexico to oversee the customer support journey for global teams. You will manage cross-functional teams and ensure seamless service delivery across multiple regions. Ideal candidates will have over 12 years in senior operations and strong leadership abilities.
Responsibilities include developing strategies for enhancing customer satisfaction and operational efficiency, monitoring key performance metrics, and mentoring support professionals.
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