Location
Mexico, ciudad de méxico, Mexico
Posted
July 14, 2026
Job Description
Jobtailor is seeking a seasoned Customer Experience lead in Mexico City to oversee the end-to-end customer journey, addressing complaints and escalations with a focus on satisfaction.
You will collaborate across Sales, Supply Chain, Logistics, Product Quality, and Tech Support to drive root-cause analysis and prevent recurrence, coordinating global teams across North America, Europe and Asia as needed.
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