Global Customer Care Operations Leader (KPIs & SLAs)
GC Services International, LLC
Full-time
Management & Operations
Location
bacolod, western visayas, Philippines
Posted
July 14, 2026
Job Description
GC Services International, LLC is looking for an experienced leader to oversee customer care initiatives in Bacolod, Philippines. The role includes managing customer relationships, improving operations, and leading teams towards achieving strategic goals.
The ideal candidate will have over 10 years of experience in customer care, preferably in a management role, with a strong understanding of BPO operations and performance metrics.
Join us in driving operational excellence and achieving superior customer satisfaction!
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