Fluent English is vital, plus business level German, to enable you to translate what the overseas customer is saying and describe the issues to English speaking Developers.
Experience of supporting software applications or helpdesk / desktop experience, must have some technology knowledge, good telephone customer service skills
Ideally previously knowledge in SQL, XML and / or Report Builder is advantageous although training will be provided in this and the systems.
What’s on offer?
Starting salary £, dep. exp.
Opportunity to progress your skills and experience
days holiday plus BH, rising to on length of service
Pension
Parking at office, when return to office, currently working from home