German Support agent

CB Talents

Full-time other-general
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Location
Bethlehem, South Africa, South Africa
Posted
June 05, 2026

Job Description

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growthโ€”giving you the tools to succeed and build a career with long-term opportunities.

You will be working on-site from our Durban North Coast office, a dynamic and welcoming environment where teamwork, innovation, and customer focus come together. Youll join a close-knit community of like-minded professionals who often become friends for life.

What you will do in this role

  • Take ownership of high-profile and escalated customer cases, managing them from start to resolution
  • Manage work orders in line with defined business SLAs
  • Proactively identify and offer solutions to customer issues or concerns
  • Consistently apply agreed behavioural, quality, a...