German-Speaking Technical Support Advisor in Barcelona (On-site)

Full-time Informática y tecnología

Workster is partnering with a leading global customer experience provider to recruit German-speaking Technical Support Advisors for an on-site role in Barcelona .

This opportunity is ideal for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment.

You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.

Your Role

• Act as the first point of contact for dealers and end users via phone and email
• Troubleshoot technical issues and provide clear, accurate solutions
• Educate customers on product usage, updates, and best practices
• Create, manage, and follow up on support tickets to ensure resolution
• Collaborate with internal teams to handle complex or escalated cases
• Maintain accurate customer records and document...