German Speaking Customer Support Specialist

Confidential

Full-time Other-General
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Location
Remote, Remote, South-Africa
Posted
July 12, 2026

Job Description

Job Description:
German-Speaking Customer Service Representative
uMhlanga, South Africa (On-site)
24/7 Rotational Shifts
Salary benefits
Join a Dynamic International Team
An exciting opportunity awaits a fluent German speaker to become part of a thriving online retail support team based in Umhlanga. If you're passionate about delivering excellent customer experiences and enjoy working in a fast-paced environment, this role is for you.
Your Role
As a Customer Service Representative, you'll be the voice of the brandโ€”providing professional, friendly, and efficient support to customers across multiple channels. Your goal: resolve queries quickly while ensuring a seamless and positive customer journey.
What You'll Do
Handle customer inquiries via phone, email, and live chat (in German)
Assist with product details, order tracking, and issue resolution
Accurately log all interactions in internal systems
Deliver timely, high-quality service w...