German Speaking Customer Service Support Representative

Copeland

Full time Information and Record Clerks
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Location
Debrecen, Debrecen, Hungary
Posted
July 16, 2026

Job Description

InThisRole,YourResponsibilitiesWillBe:

  • Manage and process customer orders, product returns, quotations, and customer interactions across multiple channels (phone, email, chat)
  • Handle inbound and outbound communication to resolve customer inquiries and escalations effectively
  • Support pre-sales and post-booking activities, ensuring smooth order lifecycle execution
  • Collaborate with cross-functional teams to remove roadblocks and support customer needs
  • Provide operational support within the sales opportunity management cycle
  • Deliver differentiated support aligned with tiered customer service models
  • Maintain accurate customer data and ensure data integrity across systems
  • Use tools such as Oracle, SFDC, Outlook, and other business applications to follow standardized processes
  • Proactively follow up on pending customer actions to ensure timely resolution
  • Manage pos...

    • Job Details

    • Job Type
      Full time
    • Category
      Information and Record Clerks
    • Date Posted
      July 16, 2026
    • Application Deadline
      August 25, 2026