German-speaking Customer Service Agent to Amsterdam, The Netherlands
Confidential
Job Description
Job Description
Do you want to work in the travel industry and build a career in customer service? Our client is looking for German-speaking Customer Service Representatives in Amsterdam!
Join our client’s team as a Customer Service Representative, assisting travel agencies with booking-related inquiries while delivering outstanding service. Enjoy a paid training program, hybrid working conditions, and excellent development opportunities in an international environment.
What will you do?
Assist travel agencies via phone with questions about bookings, flights, luggage, upgrades, and loyalty programs
Provide accurate and efficient solutions to customer inquiries
Handle special requests and complex cases with a solution-oriented mindset
Use reservation and CRM systems to manage customer interactions
Deliver excellent ...