German-Speaking Customer Experience Specialist (m,f) Booking Platform (copy)
Personalbüro U. Herrmann
FULL TIME
Information and Record Clerks
Location
Gdańsk, Pomeranian Voivodeship, Poland
Posted
July 25, 2026
Job Description
Start : 03.08.26
We are partnering with a global leader in customer experience outsourcing to recruit Customer Service Representatives for a growing international project based in Gdansk. If you’re passionate about helping people and want to grow within a supportive and multicultural environment, this is your chance to join a well-structured and dynamic team.
Your Role
- Handle inbound customer inquiries via phone and email regarding bookings, post-booking support, and complaint resolution
- Deliver accurate, empathetic, and effective assistance to each customer
- Assisting with travel arrangements and information about properties
- Follow internal procedures and escalate issues when necessary
- Contribute to a positive customer experience and support service quality standards
Your Qualifications
- German (C1) written and spoken proficiency
- English (B2+) proficienc...