German Customer Support Specialist – Online Retail (Relocation Offered)

Full-time Customer Service

We are hiring German-speaking Customer Service professionals for an international online retail client supporting global customers in Umhlanga, Durban.

Location: Umhlanga, Durban (On-site)
Start Date: 6 April 2026; 30/Jun/26; 31/Aug/26; 31/Oct/26
Salary: R24,000 per month + Benefits
Working Hours: 24/7 Rotational Shifts

What you will do:

• Support German-speaking customers via inbound channels
• Resolve queries related to online retail orders and services
• Deliver high-quality customer experience
• Maintain accurate case records and updates

Minimum Requirements

• German language proficiency (B2–C2 level) – written and spoken
• Good command of English for internal communication
• Matric / Grade 12 qualification (essential)
• Valid South African ID or residence permit
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