Location
sevilla, kingdom of spain, Spain
Posted
July 07, 2026
Job Description
About the Role
¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.
We are looking for an experienced Genesys Cloud Software Engineer to design, develop, integrate, and maintain solutions within our cloud contact center platform.
100% Remote. The role may require on-site attendance at the Madrid offices approximately 1 per month.
Responsibilities
Develop and maintain customer experience flows in Genesys Cloud Architect.
Build and support integrations using Genesys Cloud APIs, Data Actions, and event‑based services.
Implement routing logic, automation, and configurations for voice and digital channels.
Collaborate with Product Owners, Business Analysts, and IT teams to deliver technical solutions aligned with business needs.
Troubleshoot issues, optimize performance, and ensure platform stability.
Participate in testing, documentation, and d...
¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.
We are looking for an experienced Genesys Cloud Software Engineer to design, develop, integrate, and maintain solutions within our cloud contact center platform.
100% Remote. The role may require on-site attendance at the Madrid offices approximately 1 per month.
Responsibilities
Develop and maintain customer experience flows in Genesys Cloud Architect.
Build and support integrations using Genesys Cloud APIs, Data Actions, and event‑based services.
Implement routing logic, automation, and configurations for voice and digital channels.
Collaborate with Product Owners, Business Analysts, and IT teams to deliver technical solutions aligned with business needs.
Troubleshoot issues, optimize performance, and ensure platform stability.
Participate in testing, documentation, and d...