Location
oshawa, durham region, Canada
Posted
June 18, 2026
Job Description
Looking for a talented Genesys Cloud and Salesforce Integration Consultant to oversee a significant migration project. This remote role involves leading the transition to CX Cloud while integrating key systems for a premier client.
In this crucial position, you will guide the migration from Open CTI to CX Cloud, collaborating with diverse technical and business teams. Your responsibilities will include optimizing integrations, assessing current architectures, and providing post-implementation support. This role requires a strong background in both Genesys Cloud and Salesforce Service Cloud.
Key Responsibilities:
• Lead migration from Open CTI to CX Cloud
• Design and optimize integrations for best performance
• Collaborate with stakeholders for requirements gathering
• Assess architecture and recommend best practices
• Troubleshoot integration and data sync issues
Requirements:
• Proven experience with Genesys Cloud and integrations
• Solid expertise in Sa...
In this crucial position, you will guide the migration from Open CTI to CX Cloud, collaborating with diverse technical and business teams. Your responsibilities will include optimizing integrations, assessing current architectures, and providing post-implementation support. This role requires a strong background in both Genesys Cloud and Salesforce Service Cloud.
Key Responsibilities:
• Lead migration from Open CTI to CX Cloud
• Design and optimize integrations for best performance
• Collaborate with stakeholders for requirements gathering
• Assess architecture and recommend best practices
• Troubleshoot integration and data sync issues
Requirements:
• Proven experience with Genesys Cloud and integrations
• Solid expertise in Sa...