General Manager – Process Excellence / Transformation

Full-time Management & Operations

The General Manager – Process Excellence will lead large-scale transformation initiatives focused on improving operational efficiency, customer experience, and overall business performance. This role is responsible for driving strategic process re-engineering, automation opportunities, and analytics-led improvements across operations while aligning with business objectives.

The role requires strong leadership in Lean Six Sigma, automation initiatives, and process reimagination , with the ability to translate business challenges into high-impact operational solutions.

Key Responsibilities

• Lead large-scale change and transformation initiatives across operations
• Identify and implement process improvement strategies that drive efficiency, cost optimization, and enhanced customer experience
• Propose value-added solutions using Process Reimagine frameworks aligned with business objectives
• Lead automation and an...