Job Description
JOB DESCRIPTION: GENERAL MANAGER – BRANCH NETWORK & OPERATIONS
Department: Operations
Reports To: Chief Executive Officer (CEO)
Direct Reports: Branch Managers, Regional/Area Managers, Operations Support Team
Location: Head Office (with regular travel to branches nationwide)
Job Grade: Senior Management
Job Purpose
The company is on a deliberate growth trajectory toward becoming a fully licensed commercial bank. The General Manager – Branch Network & Operations is responsible for the overall leadership, performance, and institutional readiness of the branch network, ensuring it operates today with the discipline, governance, and risk management standards expected of a bank.
The role holder drives achievement of commitment, disbursement, and collection targets across all branches; strengthens operation...