Location
Toronto, Ontario, Canada
Posted
March 11, 2026
Job Description
Role: GenAI Developer
Location: Toronto- Hybrid
Hire Type: Contract
Job Posting Description:
Seeking for a motivated GenAI Engineer to work with our Global Advanced Customer Analytics team and develop & support solutions primarily focused on contact center BOTs.
Responsibilities:
· GenAI use cases requirements understanding working with product owners, business and
design LLM solutions aligned with approved RAG patterns
· Drive data requirements conversations and work with data office to get required data for the use case
· Design efficient chunking & indexing strategies to support answer generation as per expectations
· Develop and deploy inference APIs using frameworks like langchain and deploy to AKS or function apps
· Capable to pick up UI work as needed to support front end integration collaborating with UI team
· Support GenAI knowledge BOTs in production by monitorin...