Location
Charlotte, North Carolina, United States
Posted
May 15, 2026
Job Description
ROLE REQUIRES NATIVE SPANISH SPEAKER
ONSITE in Charlotte, NC
Job Title: Gen AI Data Engineer
Job Summary: Charter Communications is seeking an AI Engineer to support our IVR and Conversational AI platforms, with a strong focus on building LLM powered voice and chat experiences. This role involves designing and developing prompt driven and RAG based AI solutions that enhance customer interactions across IVR channels. The ideal candidate will have hands on experience with large language models, vector databases, and conversational AI frameworks. As this position supports both English and Spanish customer experiences, the candidate must be a native Spanish speaker to ensure high quality prompt design, linguistic accuracy, and culturally aligned conversational flows.
Experience: 10 Plus years.
3+ years of experience in AI / ML development
Strong proficiency in Python
Hands-on experience with LLMs, including:
ONSITE in Charlotte, NC
Job Title: Gen AI Data Engineer
Job Summary: Charter Communications is seeking an AI Engineer to support our IVR and Conversational AI platforms, with a strong focus on building LLM powered voice and chat experiences. This role involves designing and developing prompt driven and RAG based AI solutions that enhance customer interactions across IVR channels. The ideal candidate will have hands on experience with large language models, vector databases, and conversational AI frameworks. As this position supports both English and Spanish customer experiences, the candidate must be a native Spanish speaker to ensure high quality prompt design, linguistic accuracy, and culturally aligned conversational flows.
Experience: 10 Plus years.
3+ years of experience in AI / ML development
Strong proficiency in Python
Hands-on experience with LLMs, including: