GEA Liaison Officer

CelcomDigi

Full-time Other-General
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Location
petaling jaya, petaling jaya, Malaysia
Posted
June 16, 2026

Job Description

Job Summary
We're seeking a GEA Compliance Officer to manage daily enforcement agency requests, ensure SOP compliance, improve processes, and maintain accurate records. The role includes attending to statement requests and court subpoenas while identifying and implementing process improvements.Responsibilities Managing daily GEA (Government Enforcement Agency) requests within the expected timelines.
Ensuring compliance to the Authority Request SOP requirement and other internal governing documents in information extraction and dissemination.
Assist in improving GEA management process and procedures, identify weaknesses of current control processes, make recommendations for improvement, and follow up until proper corrective action is properly implemented.
Attend to requests for recording statements by GEAs and ensure court attendance upon being subpoena by court.
Maintaining a details log, record keeping, and a dashboard for all GEAs' requests managed by the department.