Job Description
**Player Experience & Community Operations Coordinator**
As a **Player Experience & Community Operations Coordinator**, you will support players while also overseeing playtest operations and managing our online community.
This role blends customer support, operational coordination, and community engagement to ensure a seamless and high-quality player experience.
**What You Will Do**:
- Provide timely, professional support to players by resolving inquiries and technical issues.
- Gather and share player feedback with Development and QA teams to drive improvements.
- Enforce community guidelines and handle moderation, warnings, or escalations when necessary.
- Document interactions and contribute to support resources and reporting.
**Playtest Operations**
- Coordinate end-to-end playtests, ensuring proper backend setup and smooth execution.
- Manage schedules, participant communication, timelines, and budgets.
- Track results and share actio...