Location
singapore, singapore, Singapore
Posted
June 27, 2026
Job Description
About the job G10 - Operations Support Engineer
Role Overview
The L1 Support / Webmaster will join a website team supporting the revamp and ongoing operations of a large-scale corporate website. The role focuses on daily website content updates, first-level support, and operational monitoring to ensure stable and compliant website operations.
Key Responsibilities
- Perform day-to-day website content updates, including publishing and updating pages, images, and content using a Content Management System (CMS).
- Provide L1 support for website-related issues, including ticket triaging, escalation, and resolution in accordance with defined SLAs.
- Monitor website traffic and performance using web analytics tools and report issues or anomalies where required.
- Maintain and update documentation, knowledge bases, and operational procedures related to website systems and support processes.
- Collaborate wit...