Location
Toronto, ON, Canada
Posted
July 25, 2026
Job Description
Are you excited about being part of an opportunity to be at the forefront of transformation, innovation and service excellence for our U.S. Retirement business? Then we would love to have you join our **FutureChoice Retirement Services Team** as a **Customer Service Professional** ! You will help to shape a new retirement recordkeeping and operations ecosystem including the complementary tenets of people, process, technology, and data. You will be instrumental in evolving a new culture focused on efficiently servicing, transforming, and growing our U.S. Retirement business while maintaining our reputation for service excellence.
Our customers are our top priority. In this dynamic and ever-evolving role, you will take a proactive approach to every interaction, ensuring a high-quality Manulife/John Hancock participant experience. This position is part of our **US Retirement, FutureChoice Participant Service Center** , where you will be responsible for handling inbound reques...
Our customers are our top priority. In this dynamic and ever-evolving role, you will take a proactive approach to every interaction, ensuring a high-quality Manulife/John Hancock participant experience. This position is part of our **US Retirement, FutureChoice Participant Service Center** , where you will be responsible for handling inbound reques...