Job Description
Assist in ensuring smooth running of funeral procession by coordination and communicating well with external vendor & internal department.
Coordinate well with site employees on burial arrangement/ urn installation.
Explain in details to customer on funeral procedures and requirement.
Assess bereaved families by interviewing appropriate question so as to acquaint with background of bereaved families and the nature of bereavement.
Provide support and coordination to Service and Operation Personnel during funeral procession day and night service when deemed necessary.
Compile and study departmental reports so as to constantly evaluate and monitor overall performance.
Assist in preparation and arrangement of VIP cases.
Attend to VIP cases and night service when deemed necessary
Plan for each trip economically.
Any other duties ...