Job Description
Req ID: Β Β
We are currently seeking a Functional Lead - Microsoft Dynamics 365 CRM & Field Service to join our team in Bangalore, KarnΔtaka (IN-KA), India (IN).
Functional Lead β Microsoft Dynamics 365 CRM & Field Service
Role Overview
NTT DATA is seeking a Functional Lead with strong experience in Microsoft Dynamics 365 CRM and Field Service to drive functional solutioning and business alignment. The ideal candidate will act as a liaison between business stakeholders and technical teams, ensuring requirements are translated into scalable, high-quality solutions aligned with industry best practices.
Key Responsibilities
Lead requirement gathering sessions, workshops, and stakeholder discussions
Translate business requirements into functional specifications and solution designs for Dynamics 365 CRM and Field Service
Perform process mapping, gap analysis, and recommend optimized solutions...