Full-Time IT Support Specialist Montreal
Lasso Informatics Inc Lasso Informatique Inc
Full-time
IT & Technology
Location
montreal, qc, Canada
Posted
July 20, 2026
Job Description
Become the go-to IT Support Specialist at Lasso in a hybrid role based in Montreal. Help resolve internal IT inquiries and ensure a smooth tech experience for all employees.
In this full-time position, you will tackle IT support requests using Jira Service Management and assist in managing a range of technologies including Microsoft 365 and Atlassian applications. Your responsibilities include onboarding workflows, user management for Entra ID, and providing excellent customer service while navigating complex tech challenges.
Key Responsibilities:
• Act as first contact for IT support through Jira Service Management
• Triage and resolve access and device request issues
• Manage user onboarding and offboarding processes
• Administer Entra ID and user management tasks
• Monitor compliance and support security audits
Requirements:
• 2+ years in IT support or systems administration
• Strong skills in Microsoft...
In this full-time position, you will tackle IT support requests using Jira Service Management and assist in managing a range of technologies including Microsoft 365 and Atlassian applications. Your responsibilities include onboarding workflows, user management for Entra ID, and providing excellent customer service while navigating complex tech challenges.
Key Responsibilities:
• Act as first contact for IT support through Jira Service Management
• Triage and resolve access and device request issues
• Manage user onboarding and offboarding processes
• Administer Entra ID and user management tasks
• Monitor compliance and support security audits
Requirements:
• 2+ years in IT support or systems administration
• Strong skills in Microsoft...